Local group encountered surprise hurdles to get open

An experienced restaurant group needed just a little extra help.

Challenge:

An experienced and popular restaurateur had been planning his retirement strategy for his restaurants for some time.  Luckily for him, he had family willing and able take over control of them.  They made the decision to rebrand one of the restaurants in spite of 20 years of success.  Miscommunication with a consultant they hired put them in a bind with the health department as they got closer to their announced grand opening.

Success:

They presented their challenge with the health department to us and asked for our support resolving the open issues.  We were able to facilitate clearer communication with the health department and the development of a plan to satisfy the opening requirements.  The restaurant opened within a week of plan and has had tremendous success since.